FAQ & Policies
Good to know
Your stay
How do I book?
There are two ways to book. Book direct with us and save 10% compared with booking through Airbnb – send your dates and we'll confirm availability and payment details by email. Or book instantly on Airbnb, which shows current rates and availability.
What are the check-in and check-out times?
Check-in is from 3:00pm on the day of arrival. Please check out by 11:00am on the day of departure.
What do you ask of guests at check-out?
Please strip the used beds, leave used towels in the bath, run the dishwasher, empty the fridge, put rubbish in the outside bins near the garage, make sure the fire is out, turn off lights and appliances, and lock up.
How many people can stay?
Up to eight guests across three bedrooms: a king bed and a pull-out sofa bed in the master bedroom, a queen bed in bedroom two, and a bunk room designed for children. All guests staying must be included in the booking.
What is the cancellation policy?
For Airbnb bookings, the cancellation policy shown on Airbnb at the time of booking applies. For direct bookings, the cancellation terms are confirmed in writing with your booking.
Is there a minimum stay?
Yes, the minimum stay is 2 nights.
Where is Mannahill?
27 McNab Road, Cromwell, Central Otago – we share our address with The Brae Tastings & Taps. Open in Google Maps.
House rules
Quiet hours and parties
Please respect the quiet rural setting and our neighbours. Quiet hours are after 10:00pm, and parties or excessive noise are not permitted.
Smoking and vaping
Smoking and vaping are not permitted anywhere on the property.
Can I bring my pet?
Pets are strictly by prior approval only and must be confirmed before booking.
Shoes and carpets
The villa has new carpet in the key living and bedroom areas. Please remove shoes in carpeted areas – shoe racks are provided.
Septic system
The property runs on a septic wastewater system. Please flush toilet paper only, and keep oils, fats, coffee grounds and food scraps out of sinks and drains.
Families & safety
Is Mannahill family friendly?
Yes – there is a kids' bunk room, a travel cot, a highchair, and children's books, toys and tableware. Mannahill is a working vineyard, so children must be supervised at all times, particularly around vineyard rows, vehicle access areas, equipment, outdoor operational areas and the wood fire.
Are any areas off-limits?
Sheds, garaging, vineyard operational infrastructure, irrigation systems, and storage and maintenance areas are private and not available to guests.
Are there security cameras?
There are exterior security cameras covering the property entrance and grounds. There are no cameras inside the accommodation.
Is the tap water safe to drink?
Yes. The property water supply is filtered, UV treated and potable.
What about power cuts and weather?
As a rural property, occasional power outages or weather disruptions can happen in strong wind or storms. Torches are provided. Please take extra care arriving at night or in poor weather.
Comfort
How is the villa heated?
The living, kitchen and dining area is heated by a large wood fire, with firewood provided. There is also a nightstore heater, electric blankets on the two main beds, and wall heaters, heated towel rails and underfloor heating in the bathrooms. There is no air conditioning.
Is there Wi-Fi?
Yes, complimentary Wi-Fi is available throughout the villa. Details are provided when you arrive.
Is there parking and EV charging?
Free parking is available on site, directly in front of the garage. Please don't park on the grass or block access to The Brae. EV charging – please ask when booking.
Privacy
How do you use my enquiry details?
We use the details you send through our enquiry form only to reply to your enquiry and manage your booking. We don't sell or share your details with anyone else, and you can ask us to delete them at any time.

Stay at Mannahill
Still have a question?
Send us an enquiry and we will get back to you.